We're committed to making it right. We'll repair any defects in manufacturing or craftsmanship for the life of the product. We're also going to do our best to make you happy even if the failure of the product came from use and abuse. We know our customers and we don't expect you to take it easy on our holsters.
Let us know if you have any problems at all - my team and I will do whatever we need to do to make it right.
-Josh Hartung Founder & CEO
support@holstery.com
Your shipping cost is calculated at checkout. The shipping cost is 100% determined by the carrier. We don't have any handling fees.
You'll receive an order confirmation when your order is made and a shipping confirmation when your item(s) have shipped. Please allow up to 48 hours for tracking to work.
U.S. Orders
Free shipping on orders over $100.
Build time: 2-5 business days (unless you have a pre-order item in your order).
International Orders
Free International DDP shipping on orders over $100 USD.
Build time: 2-5 business days (unless you have a pre-order item in your order)
2 shipping options:
International DDP by APC. The cheapest option + duties and taxes are included in your shipping cost (calculated at checkout). Packages can take up to 2-6 weeks depending on where you are in the world. Your package will go to a processing center before it's shipped out of the U.S.A.
UPS Worldwide. More expensive, but packages only take 7-10 business days.
Please Note: International shipping tracking is not very reliable these days. Please be patient. Package tracking will often say delivered and not show up until 2-3 days later.
Insurance recommended.
All of our products are built or assembled in our shop in Moscow Idaho, USA.
We practice a lean manufacturing philosophy which means:
Developing our people is first and foremost.
Continuous improvement to our process and ourselves (kaizen).
One piece production flow (almost no finished inventory).
Quality assurance is everyone's responsibility.
We're always looking for ways to reduce waste (overproduction, waiting, transport, excess inventory, motion, defects, people potential).
Nicholas B.
I bought the whole set that came with everything. I've been using it for about 5 months. And I absolutely love my belt. It helps me work faster and work lighter. I'm a electrician and it works great for what I need. There are some suggestions I would like say. I think you guy could add a chain on the little Joey pouches for my tape. Also I have to tears in the pouch so eventually I will have to call and get that figured out. Besides that the quality is really good. Besides that this is the best work belt I've bought. I feel like batman with my belt!